YOUR QUESTIONS ANSWERED

FAQs

Why should I trust Gloire ?

At Gloire, we are dedicated to earning your trust through quality and expertise.

• Our products, such as shower filters and natural oils, have been carefully developed to meet the needs of customers seeking effective solutions for healthier hair and skin.

• Recommended by leading dermatologists, haircare experts, and top barbers who trust their effectiveness in improving hair and skin health significantly.

• All our products undergo rigorous testing to ensure the highest standards of quality.

• We offer a 12-month warranty on filters and a dedicated customer service team to support you at every step.

• Additionally, we prioritise secure transactions with advanced encryption technology, making your shopping experience completely safe

. What is your return policy if I am not satisfied with the product ?

We offer a flexible return policy to ensure your satisfaction. You can return the Gloire shower filter within 14 days of receipt, provided it is in its original condition and unused. Please note that consumable products, such as oils, are non-returnable due to health and safety regulations.

Is the product covered by a warranty ?

Yes, all our products (such as the shower filters) come with a 12-month warranty against manufacturing defects. If you encounter any issues, we will repair or replace the product at no additional cost. Please note that consumable items, like natural oils, are not covered under the warranty.

 How can I be sure my payment details are secure ?

We use the latest security protocols (SSL) to ensure your payment details are fully encrypted and protected. All transactions are processed through trusted payment gateways, such as PayPal and Stripe, to guarantee the security of your data.

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